Privacy Policy

1. Information we collect

We collect the information you provide directly, and limited technical information generated when you use the site.

• Account information: name, email address and authentication details.
• Enrollment information: the program purchased, order reference, amount and status.
• Enquiry information: your name, email, program of interest, stated experience level and any message you send.
• Learning data: lesson progress and downloaded resources associated with your account.
• Technical data: basic device, browser and usage information needed to operate and secure the site.

2. Payment information

Card details are entered directly with our payment provider and are never stored on AEscales systems. We receive a confirmation of payment status, not your card number.

3. How we use information

We use your information to provide the programs you purchase, respond to enquiries, maintain your account, and improve the curriculum.

4. Marketing consent

We only send marketing email where you have opted in. You can withdraw consent at any time using the unsubscribe link in any marketing email or by contacting us.

5. Sharing

We share information with service providers that help us operate the site, process payments and deliver email, and where required by law. We do not sell personal information.

6. Retention and your rights

We retain account and purchase records for as long as needed to provide access and meet legal obligations. You may request access, correction or deletion of your personal information by contacting us.

7. Data controller

The data controller and its registered address are confirmed in the published version of this policy.